Shipping & Returns

Shipment: 

Just Margo ships to all countries that are part of the EU, to the United Kingdom, Switzerland, Iceland, the United States, and Canada. Shipping is free for all EU countries, for the United Kingdom, Switzerland, and Iceland the shipping cost is €12.50, and for the United States and Canada, it is €30.00. For orders over €200, shipping to the United Kingdom, Switzerland, and Iceland is free. For orders over €300, shipping to the United States and Canada is free.

Please note that customs duties and import VAT may apply when importing into the United Kingdom, Switzerland, Iceland, the United States, or Canada. You, as the recipient, will be responsible for these fees.

List of EU countries: 

  • Belgium
  • Bulgaria
  • Denmark
  • Germany
  • Estonia
  • Finland
  • France
  • Greece
  • Ireland
  • Italy
  • Croatia
  • Latvia
  • Lithuania
  • Luxemburg
  • Malta
  • Netherlands
  • Austria
  • Poland
  • Portugal
  • Romania
  • Sweden
  • Slovakia
  • Slovenia
  • Spain
  • Czech Republic
  • Hungary
  • Cyprus

 


Returns:

Please read the size information carefully before placing your order. As a sustainable fashion brand, I ask you to only order if you really want to buy this particular piece of clothing. This can help minimize avoidable returns and the associated environmental impacts. 

"After you have received your order, you have a 14-day window to initiate a return by sending an email to justmargo.shop@gmail.com. Please note that only items in their original packaging and in original condition, including all accessories, will be accepted for return. If the returned product has lost value, that depreciation will be deducted from the refund amount. Please be aware that you are responsible for the cost of returning to Germany."

If a package cannot be delivered due to incorrect address details, non-collection, or other reasons caused by the customer, and additional costs are incurred for Just Margo when returning it, these will be deducted from your refund.

Additional information for returns from the United Kingdom, Switzerland, Iceland, the United States, or Canada: Make sure that the required return documents (e.g. customs documents) are filled out correctly to avoid additional costs. If the return documents are not filled out correctly and additional costs arise for Just Margo when returning to Germany, these will be deducted from your refund.

 

"For questions regarding shipping and/or returns, I am happy to assist you at justmargo.shop@gmail.com."