Shipping & Returns

Shipment: 

Just Margo ships to all countries belonging to the EU, to the United Kingdom, Switzerland, Iceland, the United States, Canada, Australia, and New Zealand. Shipping is free for all EU countries, for the United Kingdom, Switzerland, and Iceland shipping costs €12.50, for the United States and Canada €30.00. For orders over €200, shipping to the United Kingdom, Switzerland, and Iceland is free. For orders over €300, shipping to the United States and Canada is free.

Please note that when importing into the United Kingdom, Switzerland, Iceland, the United States, or Canada, customs duties and import VAT may apply. You, as the recipient, are responsible for these fees.

List of EU countries: 

  • Belgium
  • Bulgaria
  • Denmark
  • Germany
  • Estonia
  • Finland
  • France
  • Greece
  • Ireland
  • Italy
  • Croatia
  • Latvia
  • Lithuania
  • Luxemburg
  • Malta
  • Netherlands
  • Austria
  • Poland
  • Portugal
  • Romania
  • Sweden
  • Slovakia
  • Slovenia
  • Spain
  • Czech Republic
  • Hungary
  • Cyprus

 


Returns:

Please read the size information carefully before placing your order. As a sustainable fashion brand, I ask you to only order if you really want to buy this particular garment. This helps minimize avoidable returns and the associated environmental impact. 

After you have received your order, you have a 14-day window to initiate a return by sending an email to justmargo.shop@gmail.com. Please note that only items in their original packaging and original condition, including all accessories, are accepted for return. If the returned product has lost value, this depreciation will be deducted from the refund amount. Please be aware that you are responsible for the return shipping costs to Germany.

If a package cannot be delivered due to incorrect address information, non-collection, or other reasons caused by the customer, and this results in additional costs for Just Margo when returning it, these will be deducted from your refund.

Additional information for returns from the United Kingdom, Switzerland, Iceland, the United States, Canada, Australia, and New Zealand: Make sure that the required return documents (e.g., customs documents) are filled out correctly to avoid additional costs. If the return documents are not filled out correctly and this results in additional costs for Just Margo when returning to Germany, these will be deducted from your refund.

 

For questions regarding shipping and/or returns, I am happy to assist you at justmargo.shop@gmail.com.